Press Release

Introducing Tenrox PSA V6
Montreal – January 26, 2001

Tenrox is pleased to introduce Tenrox PSA V6 as a new class of software Enterprise and Customer Management

Tenrox, the leader in web based workforce optimization and change management software, is pleased to announce the release Tenrox PSA V6, which introduces a new class of software: Enterprise and Customer Management (ECM).

ECM results in significant installation, integration and maintenance cost savings for organizations of any size. Instead of having to integrate incompatible and prohibitively expensive ERP, CRM, Project Management, payroll and accounting software from several vendors, one can choose Tenrox PSA as your primary data collection system. Tenrox PSA does not replace the above-mentioned applications but complements them by providing the missing "magic glue".

With Tenrox PSA you can:

• Track timesheets, expense reports, service requests and help desk issues using a customizable approval and workflow based system
• Seamlessly integrate with all leading ERP, CRM, PM, Payroll and accounting systems
• Utilize any type of device (such as computers, browsers, PDAs, wireless devices and phones) to interact with and access Tenrox PSA servers
• Choose the most effective method of purchase: buy, host Tenrox PSA or develop a customized solution based on Tenrox PSA's development kit (Tenrox SDK)
• Adopt the complete suite or some of the subsystems such as: Tenrox Time & Expense, Tenrox Expense Reporting, Tenrox Incident Management , Office Cost & Revenue, Office Invoice, Office Skill and Tenrox SDK
  

The new Version 6 includes a lot of new modules, exciting features and countless enhancements:

• Office Skill an intuitive skill-matching module
• Tenrox Incident Management a configurable and totally Web-based change management and help desk system
• Punch a complete and independent swipe card and punch device application
• PC TimeClock runs on a standard computer and emulates swipe devices or other punch devices
• Executive Insight designed for advanced and sophisticated multi-dimensional enterprise reporting
• R&D Tracker allows organizations to easily track and account for all the time, expense and cost for research and development related activities and projects
• Exception time entry allows users to schedule the system to auto create and submit a predefined timesheet
• Scoping (Sites) a vital feature for organizations with multiple sites
• Project Phases
• Regional holidays
• Completely customizable overtime policy system
• IBM DB2 database support
• Mass update used to quickly change the attributes of a group of time, expense and adjustment entries
• Selective batch update processing
• Fully configurable accrual and usage rules for administrative tasks

And many other user-friendly enhancements that permit fast access to data enhancements

About Tenrox

Tenrox empowers client companies to meet the challenges of globalization, enterprise fragmentation and increased regulatory scrutiny. Available on-demand or on-premise, Tenrox project workforce management solutions have served more than 800 organizations in 50 countries, maximizing efficiency, data security and reliability. Since 1995, Tenrox has served organizations such as Rio Tinto Alcan, E*TRADE Securities , First National Bank, Visa, Hydro Quebec, Invensys Systems Canada, Major Drilling, Pioneer Natural Resources, US Army, The Pentagon, Talisman Energy, University of Michigan, Northrop Grumman, Oxfam, Thermo Fisher Scientific, Estee Lauder and Wyeth. Tenrox software is available through direct sales channels and a network of worldwide partners. For more information about the company or its award-winning family of products, go to www.tenrox.com.

Media Contact:
Marie Melchiorre
Tenrox Public Relations
877-483-6769 Ext. 4603
publicrelations@tenrox.com

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