Case studies

Ad Hoc Research is a leading market, communications and social research firm offering a broad range of qualitative and quantitative services. Pulling out all the stops, Ad Hoc Research offers its clients tailored solutions, implemented with an unrivaled attention to detail and quality, based on solid partnerships. This company was the first research firm in North America to obtain the ISO 9001 certification, a testimony of its commitment to the highest international standards of quality.

Arrow International Inc. combines technology and product innovation to extend the use of catheterization for the diagnosis and treatment of critically ill patients. Arrow's disposable critical care catheterization products are used principally to access the central vascular system for administration of fluids, drugs, and blood products. These products are also used for patient monitoring and diagnosis. Market studies indicate that Arrow is a leading supplier of central vascular access catheterization products worldwide.

The Auditor General is the independent auditor serving the Legislative Assembly and the people of British Columbia Canada, by providing independent assessments and advice that enhance government accountability and performance.

No one knows how to help organizations maximize existing business-to-business, e-commerce solutions like BCE Emergis. Catering to a client list which includes leading banks, insurance and healthcare companies across North America, BCE Emergis develops sophisticated transaction-based Web applications to transform its customers' business processes and provide them with a competitive edge in the global economy.

As an enterprise resource planning consultancy with a growing client base across Canada, Candlewest Systems Group found itself with a time management system that was not able to keep pace with its growing number of clients and consultants. As a reseller of Microsoft Dynamics GP and Syspro products, the company had developed its own application in the early days of its operations, but was well aware that the system had reached its limits.

Capital Bank, headquartered in Raleigh, North Carolina, is a wholly owned subsidiary of Capital Bank Corporation (NASDAQ SmallCap: CBKN). The bank currently offers a broad range of financial services with 15 banking offices throughout six counties in the Greater Research Triangle region. 

Because of its strong management team and active board of directors, Capital Bank has experienced exceptional growth as a result of its Hometown Banking strategy. Achieving constant earnings and growth, the bank became profitable in just its second full year of operation.

Cole National Corporation (NYSE:CNJ) is a multinational company that was founded by Joseph E. Cole more than sixty years ago. 

From a single kiosk it grew into a worldwide, billion-dollar leader in the vision care and personalized gift business. There are currently over 2900 locations worldwide.

Cole National is comprised of four main parts: Cole Vision Corporation, Cole Managed Vision, Things Remembered, and also part ownership of Pearle Europe, a 500 million dollar corporation in its own right.

Computershare, is a leading financial services and technology provider for the global securities industry; they provide services and solutions to publicly listed companies, investors, employees, exchanges and other financial institutions.

Computershare is the largest global share registry that manages more than 62 million shareholder accounts for over 7,000 corporations in 15 countries spread across five continents. It also provides sophisticated trading technology to financial markets in each major time zone. 

By making use of its global network, specialized technology, financial markets expertise and by offering unsurpassed service, Computershare remains at the forefront of its industry and is thus a perfect partner for organizations seeking tailored solutions and superior service.

Since 1961, Control Masters of Downers Grove, Illinois has developed and implemented custom-designed process control systems for industries ranging from chemicals and plastics to baked goods. With all its expertise, however, the company struggled to find an efficient, versatile and robust application for tracking its own efficiencies—namely employee productivity and status of projects' different elements and phases.

CrossPoint Engineering is a full-service process and control house specializing in Process Automation Engineering, Process Control system design, as well as start-up and calibration for industrial and pharmaceutical processes. With offices in Boston and New York City, CrossPoint Engineering's client base includes pharmaceutical and biotechnology companies, as well as specialty chemical companies.

ESC develops and deploys innovative technological solutions focused on advancing and streamlining the business processes for the maritime, intermodal, and automotive transportation industries. ESC needed to take the guess work out of project planning by implementing a system that would build a repository of historical project data, thus empowering ESC to make accurate project estimates. ESC rolled out an enterprise project management solution that consisted of Microsoft® Project 2003, Microsoft Project Server 2003, and Tenrox Time & Billing.

Emerging Solution selected Tenrox Timesheet for Time and Billing, an integrated workflow-based time, expense, and billing system. "Following a careful evaluation of four other solutions, Tenrox emerged as the most cost-effective in terms of price versus capabilities," said Howard Hohnsen, Chief Financial Officer at Emerging Solutions. "More importantly, it satisfied our primary criteria as a 100% Web-based solution that seamlessly integrates with our project management, payroll and accounting systems, including Great Plains." Tenrox Timesheet centralizes and automates the tracking of billing rates, billable work, project status and ongoing cost/revenue updates, enabling companies to create and approve invoices quickly, leading to a reduced billing cycle and improved cash flow.

InFoScore Software Services, headquartered in Baden-Baden, Germany, employs 900 people in 22 companies around the world. It is one of the leading providers of information and financial services in Germany, Ireland, France, Austria and Switzerland.

Jefferson County is located in Birmingham, Alabama. As the official governing body responsible for approximately 660,000 residents, the Jefferson Commission manages the activities of five districts.

Logical Solutions is a private workforce management company located in the Netherlands. It offers its enterprise clients complete human resource services that include personnel management, payroll generation, and employee benefits packages. The company is remunerated by its clients for the costs of salaries paid to employees on their behalf, in addition to a service fee based on a percentage of salaries. Logical Solutions also provides full insurance and benefits packages including a pension plan to the employees it manages.

Lumenon  is strategically positioned to become a major force in the large-scale production of high-performance, high-quality photonic devices for the global communications market.

The Quebec Ministry of Education (MEQ) is entrusted with the responsibility to define and promote the nature of the educational services as well as
to contribute to the development and the support of these fields. All in all, the MEQ contributes to the harmonization of different orientations and activities of education according to the province's economic, social, and cultural needs.

Onvoy™ is Minnesota's leading provider of integrated voice, data, and Internet services. The company is a single-source provider of voice, frame relay, videoconferencing, operator, network and Internet services. Onvoy is Minnesota's largest Internet Service Provider and operates one of the state's largest networks - a 100% fiber optic network spanning more than 2,000 miles across the state.

Based in Montreal, Canada, Oxfam-Québec directs programs that eliminate poverty, enhance economic development, improve health and education, and address human rights issues in twenty countries across Africa, Latin America, the Middle East and Asia. These efforts are carried out with a staff of less than 400 that works with thirteen partner agencies around the globe. With so many players and such a wide geographic reach, administering and managing the organization’s programs can be a complex undertaking.

Oxford Computer Group (OCG) has grown substantially since 2002 when it began in Oxford, England with a staff of about a dozen. Now with over 50 staffers, the company, which specializes in identity and access management services and training, has operations in the U.S., Canada, Germany and throughout the UK. Projects range from short-term assessments lasting a few days to major system customization and implementation that can require hundreds of man-hours and involve multiple in-house departments.

Pariveda Solutions A mid-market IT consulting company, Pariveda Solutions is in the Business of IT™. The Company provides strategy, project management, and technology services to help IT organizations optimize their value chain from supplier management through service delivery, and from demand management through customer management.

By 2006, Regent Systems had grown into a successful government consulting firm specializing in IT services and support with a focus on information systems, telecommunications technologies and logistics processing. Based in Dayton, Ohio, Regent Systems has many offices geographically located near Defense Logistics Agency centers and other key customer sites across the country.

Sam Houston Electric Cooperative, Inc. emerged onto the electricity distribution scene in 1939. The first 242 miles of power lines served 661 customers in rural areas of Texas. Since that time, the Cooperative has grown to over 5,700 miles of power lines serving over 59,000 power meters in various parts of ten Texas counties.

Based in Canada's capital region, Stratos - is a multi-disciplinary team of experts in sustainability issues, strategic planning, environmental management, policy and law. Additional information on Stratos is available on their corporate website.

The University of Alabama at Birmingham (UAB) was established in 1969 as an autonomous institution within the University of Alabama system.
With an operating budget of well 1.3 Billion dollars US (2000 fiscal) and close to 16,000 students currently enrolled from undergraduate to post-doctoral degrees, UAB now serves as one of the nation's top ranked universities in research support, higher education and provider of world-class medical care.

Wyeth is a research-based, global pharmaceutical company responsible for the discovery and development of some of today's most innovative medicines. Its products are sold in more than 140 countries and its product portfolio includes innovative treatments across a wide range of therapeutic areas. Wyeth's worldwide resources include more than 52,000 employees, manufacturing facilities on five continents, and a discovery and development platform encompassing pharmaceuticals, vaccines, and biotechnology.